Safety & Security

Below you will find safety and security recommendations, as well as the Emergency Response Plan for the event. Take a moment to review and familiarize yourself with this information in advance of the event and share it with any of your staff who will be on-site.

Personal Safety

The Event Organizer works diligently with the facility prior to each event to ensure the safety and security of all exhibitors, attendees, and the event. If you have any security concerns leading up to the event or on-site, bring them to the attention of the Event Organizers.
All persons in the exhibit area must wear a badge or show one upon request. Your badge can be digital on your mobile phone or printed. This includes during move-in, event hours, and move-out. Exhibitors are responsible for ordering badges for their workers and staff.
All stand builders, exhibitors, contractors, and related personnel who need access to Fira Barcelona during Installation (1 May – 5 May) and/or Dismantle (8 May – 11 May) are REQUIRED to have a government ID with them at all times.
Notify Event Management, or security immediately if you notice any safety hazards or witness anyone being injured anywhere in the building or nearby outside spaces.
Be aware and be prepared. When you leave the facility at the end of the day, remove your badge and have all emergency numbers saved into your phone. Be aware of your surroundings and take caution, especially in the evenings. Travel in pairs or call a cab.
Lost & Found articles may be turned in or claimed at the Organizer’s Office located in the East Access lobby during expo days. After the event contact Fira Security Department at +34 93 233 2000.

Preventative Measures

Operators working at height must utilize sufficient safety material to prevent the risk of falling (safety harnesses, ladders, scaffolding, etc.).

A special work permit is required to carry out welding. Welding equipment shall not be used without Fira’s Hall Manager authorization.

The maximum speed limit in the Fira de Barcelona venue is 10 kph.

All footwear must be fully enclosed (no open-toe). Safety footwear is strongly recommended.

The use of a safety helmet will be required in work that requires it (risk of falling objects, double decker stands, blows from suspended objects, etc.).

Use of reflective or high visibility vests is strongly recommended for all staff during installation and dismantle days.

Safeguarding Stand Property

Coordinate shipping and deliveries. Try to be onsite when your product is being delivered to your stand and conduct an inventory immediately to note any missing or damaged items.
Try to greet anyone that comes into your stand as this will send a signal that you are aware of their presence and discourage any perpetrators from attempting to steal.
Store any valuables in a locked cabinet and cover your displays with a tarp or other covering so your stand items are less visible. Do not leave purses, briefcases, or valuables behind drapes or underneath tables, as this is the first place any thief will look. Bring any valuable seafood products back to the cold storage areas for safekeeping overnight.
If your stand contains a lot of valuables which are difficult to secure or time-consuming to setup or teardown daily, it is recommended that your hire your own security guard overnight.
During the start of move-out, stay with your stand until all your items are fully packed up. Do not leave your stand immediately; spend some time in your stand until the floor clears. This is a common time during which theft occurs. Schedule outbound travel accordingly.
Obtain proper insurance coverage for your goods, including transit to and from the event site.
Do not leave any prototype product unsecured in your stand.
Be Careful! Event Management has a 24-hour security service for general surveillance of the event and facility as a whole. This does not include individual stand monitoring and it is up to exhibitors to exercise prudent judgment and to safeguard your personal property and belongings.
Even with security as protection, exhibitors are asked to take precautions in guarding their exhibits. Remember that move-in and move-out hours are particularly sensitive times when thefts are most likely to occur. DO NOT LEAVE YOUR STAND UNATTENDED. At the end of each day, take any valuables with you. If you need to leave, we strongly recommend packing up all items and hiring private security for your stand.
Security guards will "sweep" the halls at the close of the event each day to clear them of all visitors and personnel. All exhibitor personnel must depart the facility within two hours of the exhibition close on Tuesday & Wednesday.
Any thefts or damage to property must be reported immediately to security via your hall manager. To get a police report visit the Police Station located in South Access during event hours.

Emergency Response Plan

The purpose of the Emergency Response Plan is to provide guidelines to prepare for potential crisis or emergency situations. We want to ensure all exhibitors are provided with important information and proper communication during an emergency.

Public Safety

Exhibitors should report any suspicious activity as soon as possible to Security at +34 93 233 4100 or your Hall Manager immediately, and describe specifically what you observed, including: who or what you saw, when you saw it, where it occurred and why it's suspicious.

Fira Barcelona Gran Via Venue Emergency Protocol

In Case of an Emergency at the Venue	Emergency Dispatch Center: +34.93.233.4100 After you have contacted Security, inform our Organizer’s Office, located in the East Access lobby as soon as possible. Do not dial 112 from inside the venue.
In Case of an Emergency in the City	Call 112 for the fire department, the police and the ambulance.
Evacuation Procedures	In the event of a building evacuation, use Evacuation Routes to reach the emergency exits. Walk, do not run. Follow the instructions given over the public address system, and by uniformed security personnel. Do not use elevators/lifts.

In Case of an Emergency at the Venue

Emergency Dispatch Center: +34.93.233.4100

After you have contacted Security, inform our Organizer’s Office, located in the East Access lobby as soon as possible. Do not dial 112 from inside the venue.

In Case of an Emergency in the City

Call 112 for the fire department, the police and the ambulance.

Evacuation Procedures

In the event of a building evacuation, use Evacuation Routes to reach the emergency exits. Walk, do not run.

Follow the instructions given over the public address system, and by uniformed security personnel. Do not use elevators/lifts.

Nearby Facilities

PHARMACY	Farmàcia Gran Via 35	Avinguda de la Granvia de l’Hospitalet, 35, 08908 L'Hospitalet de Llobregat	34.601.73.25.20 https://farmaciagranvia35.com
MEDICAL CENTER	Hospital Universitari de Bellvitge	Carrer de la Feixa Llarga, s/n, 08907 L'Hospitalet de Llobregat	34.93.260.7500 https://bellvitgehospital.cat/en

back to Event Info

Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!